Project

General

Profile

Actions
Copy link

Task #21176

closed

Support #21159: Update support process with RT ticket handling process

Review https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit

Added by Peter Amstutz over 2 years ago. Updated about 2 years ago.

Status:
Resolved
Priority:
Normal
Assigned To:
Peter Amstutz
Target version:
Development 2024-02-14 sprint
Actions
Copy link
 #1

Updated by Peter Amstutz over 2 years ago

  • Assigned To set to Brett Smith
Actions
Copy link
 #2

Updated by Peter Amstutz about 2 years ago

  • Subject changed from Review to Review https://docs.google.com/document/d/1ntAHEkLIplrNm8tqL4wJe_hEbhvJYDUpGUmFxxg997Q/edit
Actions
Copy link
 #3

Updated by Peter Amstutz about 2 years ago

  • Start date set to 01/09/2024
  • Status changed from New to In Progress
Actions
Copy link
 #4

Updated by Brett Smith about 2 years ago

  • Assigned To changed from Brett Smith to Peter Amstutz
Actions
Copy link
 #5

Updated by Peter Amstutz about 2 years ago

  • Remaining (hours) set to 0.0
  • Status changed from In Progress to Resolved
Actions
Copy link

Also available in: Atom PDF